What affects speed?

Every web page you view or file downloaded from the Internet is handled by dozens of computers before it appears on your screen. And the speed you receive from the Internet is determined by the slowest “link” in the data chain leading to your computer. Below are a...

How can I improve my Internet speeds?

Several factors can contribute to slow internet speeds. To achieve the best speeds possible: Ensure your internet browser is up to date. Verify the latest version of Adobe Flash Player is installed on your device. Restart your device. Ensure your modem is plugged into...

What are Cookies and how do I enable them?

A cookie is a small amount of data that a website stores on your hard drive, such as your location, so that when you revisit the website you don’t have to re-enter that information. Cookies also allow you to pick up where you left off on the website, which is useful...

What is a Virtual Private Network (VPN?)

Virtual Private Networks allow users working from home or on the road to connect in a secure fashion to a remote corporate server via the Internet (or other public framework). From the user’s perspective, the VPN is a point-to-point connection between the user’s...

What is SSL?

Secure Sockets Layer (SSL) is a security protocol for the Internet that establishes an encrypted link between a web server and browser to help ensure privacy. An SSL connection always begins with a “handshake,” which fulfills any authentication requirements needed for...